As you would know, we recently announced the private beta launch of our customer engagement tool called WebEngage 2 weeks ago. Today, on our company blog, we released a whole lot of usage information and the way this tool has evolved in such a short span of time. Read more here »
I am here to give you a few more compelling reasons to make you believe that WebEngage is truly worth your pursual no matter who you are – a publisher, a developer or a web enthusiast. See how –
1. You are a publisher (aka a website or a blog owner):
You own a website. Its an online store, or an online travel agency, or a listings website, or an online classifieds, or an entertainment portal, or a ticketing application, or a blog. No matter what kind of online presence you have, getting feedback from your end users is something you always wanted. If you were too small a website and had no in-house development experience you would just ignore this need and put your email on the site for users to reach out to you with their feedback. Sweet of you. However, if you enjoyed the luxury of having a web developer you’d get a classic feedback form on your website which emails you everytime one submits a feedback online. Sweeter. And if you were a massive online application, where customer support is the key, you’d switch to using one of those gigantic customer help desk softwares where customers can report “incidents”. Yikes! Where is that plain vanilla way of saying “your site rocks!”.
So, here we come with our unique feedback widget – the simplest one mankind has ever created. Simple to generate. Easy to integrate. The widget generates a customizable feedback button on your site. Users can categorize their feedback into different types – problems, suggestions, questions, likes etc. You get instant email notifications and a dashboard to manage all your feedback. Not only this, users submitting such feedback on your site also get a dedicated page to view and add replies to the original feedback thread. Our USP – don’t loose any feedback thread ever. We know how important any and every feedback is.
Well, we are not done. WebEngage is about complete customer engagement on your website. Did you ever wish to survey your users after a UI revamp asking them if they like the new layout? Did you ever wish to pop a specific question to a user who came to your site via Google search? Did you ever wish to offer assistance to a user who has viewed your product gallery 5 times and hasn’t made a purchase yet? If you answered yes to any or all of those, here we come with this unique ability to let you, as a publisher, conduct contextual and targeted surveys from visitors of your website. Trust us for the experience to be marvelous. This feature is a work in progress and we’ll roll it out for our beta customers in another 3/4 weeks.
Lemme tell you at the very outset that we love you. So much so that you can be one of us here at Webklipper! Underneath is a sample widget code we generate for websites. Reverse engineer it. Dissect it. Tear it into pieces. First tell us how we are doing it. Then tell us how can you make it better. Awesome and intriguing reverse engineering attempts that win our hearts can win much more than a chance to meet us over beers. Believe me, its worth an attempt.
And yes, if you really wanted to generate screenshots the way we do in our feedback widget (without any client side JRE, Flash or browser plugin invocation), get in touch with us. We intend to release a free REST based API for our developer fanboys to generate screenshots by posting HTML markup or “gettable URL’s” to the API.
I’d request you to give WebEngage a spin once. If you like it, we can talk business. We have just started building our affiliate and partner network to distribute WebEngage. Please get in touch with us, we’d love to explore any possible opportunity to work with you. Freelancers, designers, design firms, re-sellers … all are welcome. You can also help us by reviewing the tool on your blog [we don’t shy away from bad reviews, if any :)]
At Webklipper, we solve all kinds of problems; simple, complex and mundane. However, there is one thing that the team has in common – we hate complexity, believe us, we truly do. If the problem is complex, we try to split it into smaller problems which are easier to deal with – once all the smaller and easier once are solved, the complex problem stands resolved automatically. On the other hand, if the solution is complex, we kill the solution and start looking for a simpler one. Easy. It is this daily dope of building such sweet, sexy and yet_so_simple components that keeps us going. This essentially means that you should expect some simple things from us. Simple offering. Simple pricing. Simple customer service. And simplicity in our endeavor to help you improve your site’s ROI. Simple.